FAQ

Do I need to book my airfare through Unbridled Travel, or can I book on my own?

Mallinckrodt attendees are not allowed to book air travel on their own. All tickets must be purchased through Unbridled Travel. Please contact our group travel agent, Stephen Rule, at (720) 407-2529 or [email protected]. Unbridled Travel hours are Monday through Friday 7:00am – 5:00pm MST.

Do U.S. citizens need a visa or passport to travel to St. Thomas?

Although, travel to St. Thomas does NOT require a valid passport, please plan to bring your passport on this trip since one of the group activities requires each attendee to have one. In addition, you will need a passport for any water travel or water activities. Passports for U.S. Citizens are not required for the U.S. Virgin Islands, but you must be prepared to show evidence of citizenship upon leaving (such as a passport, birth certificate, or photo ID). Passports are required for trips to the British Virgin Islands, should you choose to visit while in the Caribbean. Please verify that your current passport is valid at least six months after the date of your return travel.

Where is St. Thomas?

St. Thomas is in the U.S. Virgin Islands.

Are we allowed to fly Business Class?

Yes! All Mallinckrodt attendees and their guests will be flying Business Class to St. Thomas.

May I request flights on a specific carrier or via a particular routing?

There may be instances where your carrier of choice and Mallinckrodt’s approved bookings fortuitously match. We are going to make every effort to book you on either a direct flight or a flight with only one stop. In most cases, Unbridled Travel will determine carriers and routings in accordance with Mallinckrodt budget guidelines. President’s Club is designed to be an all-expense paid trip. You should be aware, however, that special requests are at the participant’s expense. Travel deviations, such as class of service, specific carrier, layovers, or extended stays may increase costs. If so, you will be responsible for the difference between the cost of the Mallinckrodt-approved itinerary and your requested itinerary. Unbridled Travel will advise Gineen Fulton with Unbridled Solutions of any travel “overages,” and you will be contacted regarding payment, if necessary.

May I make changes to my air travel after the ticket is issued?

Once a ticket is issued and you need to make changes, any additional fees will be charged to your individual credit card.

Will Mallinckrodt reimburse for airline bag fees?

Yes, please submit according to your expense guidelines.

What is the hotel room rate should I request to extend my stay?

The hotel room rate is $409.00 per night, plus a $62.00 per night resort fee and taxes for up to three days before and after the standard trip dates of May 22-27, 2016. Extensions are based on hotel availability; therefore, all requests for extension must be approved in advance.

Who will assist me regarding questions about my hotel arrangements or extending my stay?

Accommodations are booked through the Mallinckrodt President’s Club registration website. Please do not contact The Ritz-Carlton, St. Thomas directly. If you have specific questions that are not addressed here,  please contact the Mallinckrodt Registration Team at [email protected] or at (720) 407-2530.

Should I decide to extend my stay, what is the process?

Plan to request the extension when you register for the meeting (under the housing section). Please ensure that you include your preferred pre and post dates, and the registration team will reach out to the hotel to check availability for you. You will need to provide a credit card during the registration process in order to pay for all pre and post rooms in advance. If rooms are available, we will go ahead and make the reservation on your behalf.

If I choose to extend my trip, what is the hotel cancellation policy?

You can cancel with a full refund up to 14 days prior to arrival should you decide to change your plans.

Should I be concerned about the Zika Virus?

For up-to-date and specific information regarding the Zika Virus, please visit http://wwwnc.cdc.gov/travel/notices/alert/zika-virus-caribbean

Is transportation to/from the hotel included if I do not arrive or depart on the main group dates?

Yes, we will arrange transportation for you regardless of the day you arrive or depart. We will provide more detailed information closer to the program.

Am I allowed to bring my children?

Per Mallinckrodt guidelines, no one under the age of 21 is allowed to attend the President’s Club trip. Should you have any questions or need additional information, please speak with your Human Resources representative.

Are any of the scheduled functions mandatory?

All “Group Activities” scheduled during the President’s Club trip are mandatory for Award Winners and are for you and your spouse/guest only. There are currently two evening events and one daytime activity on the program agenda.

Are there any meetings planned during the week?

Yes, there will be a mandatory breakfast meeting for Mallinckrodt award winners and hosts only, on Wednesday, May 25 – from 7:00 AM – 9:00 AM.  Guests are at leisure during this meeting.

Are the provided meals group or independent functions?

The week will include both group and individual meals. Please see the “Agenda” page on this site for more specific information regarding breakfast, lunch, and dinners.

What are the guidelines for signing up for individual activities?

Each participant will experience three hosted individual activities. Descriptions of all the activities are provided under the “Individual Activities” tab. It is important to choose carefully as it may be impossible to make changes at a later date. Read descriptions thoroughly so you are prepared with appropriate clothing/gear, etc. Please note that some activities have limited capacity and will be filled on a first come, first served basis. All activities are optional.

If I want to participate in more than three activities during my stay, may I book them at my own expense?

Yes. Based on availability, you may purchase additional activities when there is attendee leisure time. Please visit the Mallinckrodt Hospitality Desk for assistance.

Can I forfeit the trip and redeem my President’s Club award for cash?

No. Your President’s Club trip has no cash value. Also, note that invitations are non-transferrable.

What time zone is St. Thomas in?

St. Thomas is officially Atlantic Time, which is four hours behind Greenwich Mean Time (GMT – 4). St. Thomas does not operate Daylight Savings Time, increasing the time difference with the U.S. mainland by one hour March-November.

What kind of weather should I expect?

St. Thomas has a tropical though rather dry climate, moderated by northeast trade winds. Temperatures vary little throughout the year, averaging in the mid-80s. Rainfall on the island averages about 40 inches per year.

What should I pack for my trip to St. Thomas?

It is warm in St. Thomas, so plan to pack summer attire. Athletic shoes, bathing suits, and beach attire are a must. It is advisable to include a light jacket or sweater for the evenings, and a light rain jacket for the occasional afternoon storm. Bring some smart casual dress clothes, or resort wear, for evening dining. Mallinckrodt has no formal activities planned, so no need for suits, ties, or evening gowns. Please note that special clothing may be required for the activities you have selected. More importantly – a camera and plenty of sunscreen!

What is appropriate attire at the resort? In the various restaurants?

Tasteful resort attire is acceptable everywhere. Shorts, sandals, flip flops, t-shirts, and swimwear with a cover-up are fine for daytime meals. Some restaurants require long pants for gentlemen in the evening. Please refer to the “Hotel” page for further details regarding restaurant attire. All outlets require footwear.

Should I tip bus drivers, hotel bellmen, tour guides, etc.?

No, this is not necessary as Mallinckrodt has pre-paid all gratuities on your behalf.

Additional questions?

Should you have additional questions or need more information regarding the Mallinckrodt President’s Club, please contact the Mallinckrodt Registration Team at [email protected] or at (720) 407-2530.

For additional information regarding the President’s Club trip, please contact the Mallinckrodt Registration Team at [email protected] or at (720) 407-2530.